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Contact us
Hello!
Want to ask us a question? Something gone wrong with your order?
We wish we had a glittering customer service centre with people that wear those headphones operating 24 hours a day. Unfortunately we are far too small for that. However that doesn't mean we can't offer great customer service!
The best way to communicate with us is via email. As a small team working in a very loud studio it usually isn't safe to down tools (if we even hear the phone!) to answer calls. However we check emails throughout the day and can quickly send your enquiry through to the correct designer or maker. We will usually answer within a couple of hours during studio hours. You can email us on modo@modocreative.com or fill out the form to the right.
Note about peak trading times. During busy periods it is not unusual for delays to creep in. We will always come back to you and have a system to prioritise the most urgent enquiries. Please avoid sending more enquiries through different platforms or messaging routes as this will only make the delays longer.
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